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Residential Support Team Leader
Satellite Office
On-siteCustomer support
From the original posting
Pasig We’re looking for an experienced Residential Support Team Leader to lead a team responsible for delivering high-quality technical and customer support to residential customers. You’ll combine people leadership, technical troubleshooting and operational management , helping your team resolve complex broadband, Wi-Fi, connectivity, provisioning, billing and service-related issues while delivering an excellent customer experience. You’ll also play a key role in managing escalations, supporting vulnerable and hardship customers, monitoring team performance and driving continuous…
Excerpt from the original posting (English). Full details are on the employer site.m3rad Jobs does not hire and does not represent the employer. The original posting is the reference.