Customer Service Representative (SO - 09042026 - FTCSR)

From the original posting

Position: Customer Service Representative Number of hours: 48 hours/week Schedule: Monday – Sunday: 8:00 AM – 4:00 PM PST During product launches , chat may open 1 hour earlier During site-wide sales , chat coverage may extend from 5:00 AM – 7:00 PM PT Flexibility to support weekends and peak periods is highly valued Key Responsibilities Handles an average of 5,500 inbound customer support tickets per month across email, live chat, and messaging channels, with higher volumes during product launches and site-wide sales. Respond to product inquiries , order management requests , and reward…