Customer Service Officer

From the original posting

Pasig Customer Service Position Summary As a key member of our customer service department, you will play a vital role in ensuring the highest level of satisfaction for our valued pet owners who are part of the client's program. This role involves effective communication, problem-solving skills, a genuine passion for pets' well-being, and a strong focus on customer retention. Key Accountabilities/Responsibilities The responsibilities include the following: Respond to all customer enquiries received via phone, chat, email, and helpdesk in a timely manner. Aim for one touch customer service…