Support Engineer (L2) - ERP (for HRIS/Payroll)

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Pasig Information Technology Support About the organization The organization is one of Australia and New Zealand's leading business software companies, providing ERP, payroll, and workforce management solutions to mid-market businesses. Their product is a highly configurable cloud ERP platform covering financials, inventory, workforce management, and payroll, used by hundreds of businesses across AU and NZ. Why This Team Exists The organization is evolving its support model. Routine queries are now handled by AI. Complex technical issues the ones that require real investigation, structured…