Customer Success Officer/Retention Specialist

From the original posting

Makati Technical & Operations We are a world-leading smart mobility SaaS company with 2,800,000 subscribers across 23 countries and we are looking for a Customer Success Manager to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency. Job Summary The Customer Success Officer is responsible for maintaining strong customer relationships, preventing customer cancellations, and implementing effective retention strategies through both virtual and…