Guest Services Specialist

From the original posting

Philippines About the Role When a guest calls or texts us, it's rarely because their trip is going well. They're checking in late and can't find the lockbox. They're standing outside a unit that won't unlock. Something in the place they booked for a getaway just broke. For most guests, reaching out to us is the last thing they want to be doing with their vacation and how we handle that moment matters more than almost anything else in their stay. You’ll be joining our Shared Services Team, Extenteam's AI-powered guest communications platform that combines smart automation with real human…