Customer Service Coordinator

From the original posting

Pasig Customer Service Position Summary This role is vital to the business and our customers. The role requires an individual that has a passion for providing exceptional customer service while operating in a high paced environment. Key Accountabilities/Responsibilities The responsibilities include the following: Answering email, Phone and Live Chat queries from external customers regarding online orders, loyalty questions or general/ miscellaneous customer queries or feedback in a reasonable timeframe. Ensuring shift KPI’s are met in line with business expectations Responding to emails from…