Office Manager & Customer Service Coordinator

From the original posting

Key Responsibilities · Customer Service & Order Management · Receive purchase orders from grocery retail customers via email or online portals · Accurately enter all order information into the company ERP system, Plex. · Confirm orders, quantities, and delivery details with customers. · Communicate with production to verify actual quantities produced. · Prepare and send fulfillment and shipment reports and paperwork to customers. · Schedule customer purchase order pickups and deliveries. · Act as the primary contact for customer inquiries and order updates. · Input customer purchase order…