Customer Care Manager

من الإعلان الأصلي

Palawan Technical & Operations We are looking for a dynamic Customer Care Manager to lead and motivate our customer service team. This role ensures exceptional customer experience, drives service excellence, and continuously improves satisfaction and retention levels. Responsibilities: Lead and motivate a customer care team to achieve service standards and KPIs. Define clear goals and implement effective customer service strategies. Oversee customer support operations, including issue resolution and escalation. Develop initiatives to improve customer satisfaction, loyalty, and retention.…