C
Customer Care Manager
Cartrack
On-siteHealthcare
From the original posting
Palawan Technical & Operations We are looking for a dynamic Customer Care Manager to lead and motivate our customer service team. This role ensures exceptional customer experience, drives service excellence, and continuously improves satisfaction and retention levels. Responsibilities: Lead and motivate a customer care team to achieve service standards and KPIs. Define clear goals and implement effective customer service strategies. Oversee customer support operations, including issue resolution and escalation. Develop initiatives to improve customer satisfaction, loyalty, and retention.…
Excerpt from the original posting (English). Full details are on the employer site.m3rad Jobs does not hire and does not represent the employer. The original posting is the reference.