K
SaaS Support Specialist – L1
KDCI
حضوريخدمة العملاء
من الإعلان الأصلي
Pasig City, National Capital Region, Philippines Job Summary KDCI Outsourcing is seeking a SaaS Support Specialist – L1 to provide first-level support for SaaS customers. The role focuses on resolving common concerns, gathering complete troubleshooting information, accurately documenting technical issues, and escalating concerns when needed. The ideal candidate has experience with SaaS products, ticketing platforms, GitHub, and basic web/API concepts, along with strong customer communication and troubleshooting skills. Key Responsibilities Respond to customer inquiries promptly and…
مقتطف من نص الإعلان الأصلي (الإنجليزية). التفاصيل الكاملة عند صاحب العمل.معرض وظائف لا يوظّف ولا يمثّل صاحب العمل. تفاصيل الإعلان الأصلي هي المرجع.