Incident Management Lead - London

From the original posting

London Operations Incident Management Lead - London Role Overview Reporting to the Regional Head of Operations, Incident Management Leads will take direct accountability for running active incidents. Around this work, they will be responsible for designing and continuous improvement of the incident management process, tooling configuration, trend and insight analysis, and training employees across Sokin to ensure visibility and correct use of the incident management process. Key Responsibilities Accountable for the active raising and management of incidents Adherence, feedback and updates to…