Retention Advisor

From the original posting

Stevenage General Insurance Are you great with customers and enjoy finding solutions? We're looking for a Retention Advisor to help keep our existing insurance customers by providing excellent service and support at renewal. What you'll do: Speak with customers about their insurance renewals Understand customer needs and provide suitable solutions Handle policy queries and changes Build strong relationships and deliver outstanding service Work towards retention and renewal targets What we're looking for Strong communication and customer service skills Confidence in handling conversations and…