Customer Outcomes Executive

From the original posting

At Toyota Financial Services, we pride ourselves on offering the highest levels of service to our customers, always enhancing the customers end to end journey. We are looking for individuals wth previous Outcomes / Collections / Arrears experience to join our Customer Outcomes team, where you will provide effective arrears support to our Customers. Using your listening skills, you will communicate with customers always showing empathy and professionalism, adhering to regulatory standards (including Consumer Duty) at all times, maintaining the focus of delivering good customer outcomes. The…