Builder - Head of Customer Success

من الإعلان الأصلي

San Francisco The Opportunity: As our Head of Customer Success, you will own Reevo’s entire post-sales function and be accountable for customer activation, time-to-value, product usage/adoption, and retention. Your mandate is simple: ensure customers consistently realize the outcomes they bought Reevo for – and make that repeatable at scale. You will directly lead and build the full post-sales org, including: - Onboarding / Activation (Implementation) - Customer Success Managers (CSMs) - Technical Account Managers (TAMs) - Customer Support You will design the operating model, systems, and…