Data Client Support Analyst

من الإعلان الأصلي

India Accountabilities Respond to client inquiries concerning portfolio data feeds and data product functionality, ensuring timely and accurate resolutions within established service-level agreements (SLAs). Manage requests from internal Data teams that require client communication or action to investigate and resolve data verification issues. Investigate client-reported bugs, data discrepancies, and processing problems, escalating technical issues to Product and Engineering teams when necessary. Collaborate with Account Managers, Solutions Architects, and go-to-market stakeholders to…