German Customer Support Agent - Cairo based / Egypt

من الإعلان الأصلي

Cairo, Cairo Governorate, Egypt Cross Border Talents is recruiting German Customer Support Agents to work in Cairo, Egypt. Key Responsibilities and Accountabilities Handle inbound calls consistently meeting and maintaining Department standards and goals. Ability to provide expert advice and accurate information to customers. Follow company guidelines while thinking quickly and outside the box to offer solutions to meet the customer’s needs. Resolve calls and only escalating when all options have been ruled out. Provide clear and concise documentation of all cases. Meet schedule adherence…