Deskside Engineer - NYC (Midtown)

من الإعلان الأصلي

New York Office Job Description: Deskside Engineer, New York City - Midtown Roles and Responsibilities - Deliver high-quality, service-focused support in person, by phone, via chat, or email to both onsite and remote end users. - Provide exceptional VIP support with efficiency and professionalism - Troubleshoot problem areas promptly and accurately, providing end-user assistance as needed. - Resolve complex issues and collaborate with other teams to identify root causes and solutions. - Install, diagnose, repair, maintain, and upgrade PC hardware and equipment to ensure optimal workstation…