Manager, Analytics, Customer Experience

من الإعلان الأصلي

San Francisco, CA; Sunnyvale, CA; Seattle, WA; New York, NY; Chicago, IL; Austin, TX About the Team The Customer Experience team serves as a foundational operations pillar at DoorDash, dedicated to resolving friction within the last mile. We architect and oversee an expansive global network of support centers — spanning both teammate-assisted and AI-driven support — obsessing over the user journey to ensure every interaction is seamless and reliable. As the analytics team, our mission is to make every support interaction measurably better: we define what a great resolution looks like,…