Customer Support Specialist

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Job Description: Title: Customer Support Specialist Location: Canada (Remote) Reports to: Director, Customer Success Vacancy : This is an existing position Position Overview Customer Support Specialists are the frontline of the customer experience, providing accurate, empathetic, and solution-oriented support to dealership users across applications, data, integrations, and services. This role focuses on diagnosing issues, guiding users through complex workflows, and managing expectations in fast paced dealer environments where timing and clarity matter. Support Specialists partner closely…