Technical Support Engineer - L1

من الإعلان الأصلي

Wheat Ridge Office The Technical Support Engineer L1 provides first-level technical support to customers, support personnel, and field teams using Tintri storage solutions. This role owns customer issues from initial intake through resolution or escalation, applying established troubleshooting procedures, technical documentation, internal expertise, log analysis, and support tools to restore service and deliver a high-quality customer experience. The engineer works across hardware, software, operating systems, networking, virtualization, and storage environments. The role requires clear…