Service Delivery Manager

من الإعلان الأصلي

We are seeking an experienced and customer-focused Service Delivery Manager who will play a critical role in strengthening support operations and ensuring the satisfaction, retention and success of assigned high-value and strategic customers. This role combines service governance, operational oversight, relationship management and escalation leadership to ensure customer queries, commitments and risks are managed proactively and consistently. The Service Delivery Manager is accountable for the service experience, satisfaction and success of assigned high-value and strategic customers, while…