AI Engineer (Salesforce & Contact Centre Operations)

من الإعلان الأصلي

Dublin What you’ll do as an AI Engineer (Salesforce & Contact Centre Operations) Build and evolve our Salesforce platform: Develop scalable solutions across Service Cloud using Apex, SOQL, Flow and Lightning Web Components, while shaping technical decisions around data models, security, permissions, performance and maintainability. Connect Salesforce to the wider business: Design and own integrations with internal systems and contact-centre technologies using REST APIs, platform events and middleware, building in robust monitoring, error handling, retries and fallback approaches. Build our…