IT Help Desk Specialist

من الإعلان الأصلي

At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a Help Desk Specialist to join our UniQue team. What will you be doing in this role? Being the contact point for users with IT-related requests or issues Identify, diagnose and resolve end user requests and incidents through tickets in Service Desk Log tickets for end users where the request is received via e-mail, phone, Teams or in person Work with third-party vendors to resolve incidents Manage user accounts, access and group membership over various systems Add to…