Partner Support Team Leader

من الإعلان الأصلي

Cairo Customer Experience Position Summary As a Contact Center Team Leader, you will lead a multi-channel customer support team handling calls, email, and chat, ensuring every interaction reflects Property Finder's commitment to service excellence. You own the day-to-day floor operations of your team, driving performance against SLAs, quality, and productivity targets across all channels. You will coach, motivate, and develop your agents, resolve escalations, and use real-time data to keep service levels on track. Beyond daily operations, you act as a bridge between your team and Workforce…