IT Helpdesk Agent

من الإعلان الأصلي

Salary: R23 000 – R25 000 per month Remote Recruitment is hiring a IT Helpdesk Agent for a UK-based employer, fully remote from South Africa, owning first-line IT support for a UK team. Role overview You will be the friendly first point of contact when staff at a UK business have a tech problem. You will diagnose, fix or escalate issues quickly and keep every ticket moving until it is resolved. Key responsibilities Log, triage and resolve first-line support tickets Reset passwords and manage user accounts Set up and troubleshoot laptops, email and software Escalate complex issues with clear…