Front of House Manager - Sacramento

من الإعلان الأصلي

Sacramento, CA What You'll Do Lead daily front-of-house operations, including resident reception, amenity services, and hospitality experiences. Recruit, train, coach, and develop a team of Amenity Ambassadors, fostering a culture of service excellence and accountability. Establish and maintain elevated hospitality standards, ensuring consistent, personalized service across all resident touchpoints. Oversee staffing schedules, daily assignments, and service coverage to ensure seamless operations. Build strong relationships with residents, anticipate their needs, and resolve concerns with…