Manager, Case Management

من الإعلان الأصلي

US Accountabilities: The Manager, Case Management is responsible for leading teams, maintaining service quality, and ensuring effective operational execution across case management activities. Key responsibilities include: Lead and develop high-performing teams by providing clear direction, setting expectations, and promoting accountability, collaboration, and open communication. Coach team members on technical skills, customer needs, critical problem-solving, and quality performance while supporting career development through feedback, goal-setting, and training opportunities. Manage the…