MSC Technical Account Manager (Req #1462)

من الإعلان الأصلي

Remote, US Overview As a Technical Account Manager, you will function as a customer advocate and trusted advisor resource for ePlus focusing on Cloud and Data Center Managed Services offerings. You will be a key contributor in the onboarding, support services, adoption, training, and executive customer service briefing reviews. Your Impact The essential functions of this position include: Deliver monthly and quarterly service business reviews to align business and technical goals across multiple stakeholders. Ownership of service onboarding including understanding of expected client…