IT Support Specialist

من الإعلان الأصلي

Riyadh, Riyadh Province, Saudi Arabia High-level Job Purpose Statement The IT Support Specialist provides Level 1 and Level 2 support for employees using company devices, Microsoft 365 services, approved software, printers, connectivity, and workplace technology. The position owns each assigned ticket from acknowledgement through resolution or correct escalation, maintains accurate records in Freshservice, supports onboarding and offboarding, and helps keep Head Office and branch users productive The role does not independently own every network, server, cloud, security, or business…