Operations Lead

From the original posting

New York ABOUT THE ROLE Own a core operational domain at an early-stage financial technology company, spanning customer operations, payment operations, or financial crime operations. You will build and improve the processes, metrics, tooling, and automations that let the operation handle more volume without growing headcount. WHAT YOU'LL DO - Handle operational cases directly at first to understand where workflows break and establish meaningful performance metrics. - Design and launch automations, then test the operating model with live workflows and measure its impact. - Develop automated…