Service Advisor

From the original posting

Riyadh, Riyadh Province, Saudi Arabia High-level Job Purpose Statement Acts as liaison between the customer and service technicians working in the service facility. Works with customers to determine problems with a vehicle and provide technicians with accurate problem descriptions. Keeps the customer appropriately informed through the service process. Customer Service Greet customers courteously; accurately capture customer vehicle complaint and advise service team Attend to inquiries and complaints from customers and resolves problems to ensure all needs are met Refer unresolved complaints…