Manager, Customer Success and Technical Account Management

From the original posting

Canada- Remote Everbridge is looking for a strategic, people-focused Manager of Customer Success & Technical Account Management to lead and develop a team of Customer Success Managers (CSMs) and Technical Account Managers (TAMs) responsible for helping our customers realize measurable value from their investment and achieve long-term success. The Manager, Customer Success & Technical Account Management is a frontline leadership role responsible for people leadership, customer outcomes, service delivery, operational excellence, and retention and growth across an assigned segment of customers.…