Support Engineer USA

From the original posting

Kutztown, Pennsylvania, United States Support Engineer – Main Responsibilities Provide full-time technical support for long-term projects, Monday through Friday. Execute IMAC activities (Install, Move, Add, and Change) for IT hardware and software assets. Work within ITIL and Agile environments, ensuring compliance with SLAs and ticket management processes. Deploy and manage software packages using Microsoft SCCM. Perform manual software installations, upgrades, troubleshooting, and issue resolution. Prioritize and manage multiple support requests in a fast-paced environment. Provide…