CX / Service Designer

From the original posting

Beirut, Beirut Governorate, Lebanon We’re looking for an experienced Service Designer / CX Designer to join our team and help shape better end-to-end customer and service experiences. In this role, you’ll analyze how services work today across people, processes, systems, and touchpoints, identify opportunities for improvement, and design how they should work in the future. You’ll work closely with clients, users, and cross-functional teams to understand customer needs, business objectives, operational realities, and pain points. You’ll map current experiences, facilitate workshops, uncover…