Customer Success Agent (B2B)

From the original posting

South Jakarta Technical & Operations We are a global smart mobility SaaS company with over 2 million subscribers across 23 countries . We are looking for a proactive and customer-focused Customer Success Executive (B2B) to manage corporate client relationships, deliver exceptional service, and drive customer satisfaction, retention, and long-term success. Key Responsibilities Serve as the primary point of contact for assigned B2B clients, handling customer inquiries and service requests via phone and email. Provide first-level technical support and proactively follow up on customer cases,…