Customer Success Associate

From the original posting

The Role As Customer Success Manager, you own the relationship with our customers once the contract is signed, especially our largest accounts. You guide them through onboarding, stay their go-to contact, and make sure every request gets a fast, reliable answer. You don't need to be an engineer. You work closely with our technical Customer Success team, who handle the deep infrastructure issues, while you keep customers informed and happy. What You'll Do Own the customer relationship after signing, with a focus on our largest accounts Guide customers from signed contract through onboarding Be…