Technical Support Engineer

From the original posting

You provide technical support and diagnostics for uninterruptible power supply and power conditioning systems, working closely with customers and internal teams. ## Tasks - Provide hardware support for UPS and power conditioning products via ticketing system, phone, or email - Support partners and subsidiaries through a 24/7 diagnostic centre rotation - Perform complex system analysis and document findings for stakeholders - Travel occasionally to support complex installations such as large data centers - Audit service operations and develop competencies of local teams - Provide technical…