Executive, Retail Operations (Sibu, Sarawak)

From the original posting

Sarawak Job Purpose To manage and monitor the day-to-day operations of Pick-Up Drop-Off (PUDO) services across East Malaysia, ensuring operational efficiency, partner satisfaction, and service quality. The role will also support problem-solving, process improvement, partner management, and the onboarding of new PUDO partners. Key Responsibilities 1. PUDO Operations Monitor and manage daily PUDO operations across the assigned region. Attend to requests and operational matters raised by PUDO partners through WhatsApp and other communication channels. Coordinate with internal stakeholders,…