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Technical Customer Support Specialist (Level 2)
NoDi GmbH
On-siteCustomer support
From the original posting
We're NODI, a Berlin-based consumer electronics startup. We build the NODI Flip, a screen-free audio device for kids, with Spotify integration, voice messaging, offline content, and optional LTE. Our mission: give children music, audiobooks, and a connection to their family without putting them in front of a screen. As our Technical Customer Support Specialist (Level 2), you're the technical backbone of our support team, the person who takes over when things get tricky. http://www.nodi.kids Tasks Diagnosing and resolving technical cases: failed firmware (OTA) updates, WiFi and LTE…
Excerpt from the original posting (German). Full details are on the employer site.m3rad Jobs does not hire and does not represent the employer. The original posting is the reference.