Customer Success Specialist

From the original posting

Customer Success Specialist New Orleans, LA (hybrid) · Full-time, hourly About the role Solar Alternatives has been designing, installing and servicing solar, battery backup and EV charging systems across the Gulf South for more than a decade. As a Customer Success Specialist, you're the first voice our customers hear. You'll handle inbound calls from start to finish: booking appointments, scheduling service, giving project updates and fixing simple system issues over the phone. You're trusted to solve problems, not just take messages. Responsibilities Answer inbound calls, texts and emails,…