Customer Service Representative

From the original posting

TechOp Solutions is seeking Call Center Representatives is looking for experienced call center professionals to support our government client, provide excellent customer service, and maintain a high level of professionalism. Duties: Answer and track incoming calls Prepare and submit accurate, detailed reports in government systems Engage and interview callers in a dynamic environment, applying critical-thinking skills and sound judgment beyond established scripts and decision trees Navigate multiple systems and applications simultaneously while accurately documenting and maintaining…