Senior Specialist - Cybersecurity Production Support

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Riyadh, Riyadh Province, Saudi Arabia · Provide end-to-end production support for cybersecurity platforms including Splunk (SIEM), SOAR, and VPN infrastructure ensuring high availability and service reliability. · Monitor security platforms, dashboards, and alerts to ensure continuous operational effectiveness and proactive issue detection. · Manage Incident, Problem, and Change processes in accordance with ITIL standards, ensuring timely resolution and proper escalation. · Perform root cause analysis (RCA) for system outages, performance degradation, and security incidents, ensuring…