Technical Support Specialist

From the original posting

San Francisco Candidates must be comfortable working standard business hours aligned with the Pacific Time Zone. OVERVIEW Modern Treasury is hiring a Technical Support Specialist to investigate, triage, and resolve issues for the customers running payments on our platform. This role reports to the Manager of Customer Support and sits at the intersection of our customers, our products, and our engineering teams. Nuanced investigations across APIs, bank and network reporting, ledger balances, and onchain settlement mean the work is rarely repetitive. You will have agency in your day to day, and…