AI/ML Engineer

From the original posting

San Francisco ABOUT THE ROLE Join an AI team building systems that help teams identify and address failures in production AI agents. You will own the intelligence behind failure detection, evaluation, and proposed fixes, helping make agents more reliable and trustworthy. WHAT YOU'LL DO - Detect subtle agent failures, including omissions, compliant but incorrect answers, and patterns across large volumes of traces. - Use user behavior signals such as rephrasing, abandonment, and retries to identify issues that users do not explicitly report. - Develop evaluation methods to measure detection…