Technical Support Engineer

From the original posting

Al Obour City, Obour, Egypt Provide technical assistance to all the technical staff (Engineers &technicians) and all after sales department such as service advisors and parts department. Provide troubleshooting assistance to all technical staff of all branches via phone, email, and remote service support tools. Creating, tracking, and monitoring all the technical reports of product concerns and announcing the solution issued by the manufacturer to all technical staff. Announcing the up-to-date technical service bulletins, recalls, and technical news published on technical website to help the…