Customer Service Manager

From the original posting

Riyadh, Riyadh Province, Saudi Arabia We are looking for an experienced, data-driven, and inspiring Customer Success Manager to build, lead, and motivate our team of Customer Success Specialists. You will be responsible for ensuring the team delivers exceptional service, drives key business outcomes in customer retention, expansion, and satisfaction. You are not only a people leader but also a strategist, process optimizer, and a key cross-functional collaborator. Team Leadership Lead and manage a team of customer service representatives, providing direction, mentorship, and performance…