Technical Support Engineer (Customer Care)

From the original posting

EXTERNS, Remote Customer Care Deine Aufgaben Your Mission The rise of Agentic AI demands rock-solid reliability and proactive support. At Hypatos, our Technical Support Engineers are the guardians of system excellence—ensuring every AI solution we deliver operates at peak performance with minimal disruption to our customers' critical business processes. In this role, you'll own the technical health of deployed AI solutions: monitoring system performance, resolving incidents with precision, and implementing proactive measures to prevent issues before they impact customers. You'll be the…