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Unified Communications & Voice Services Engineer (Tier 2)
ASSYST, Inc.
HybridMarketing
From the original posting
Arlington, VA ASSYST is seeking a Unified Communications & Voice Services Engineer (Tier 2) to provide operational support, troubleshooting, escalation management, and project assistance for enterprise voice and unified communications services. The candidate will support cloud-based and on-premises voice platforms, including Microsoft Teams Phone, Cisco Call Manager, Five9 call center solutions, video intercoms, and legacy analog voice systems. This role involves resolving complex technical issues, coordinating with managed service providers and internal technical teams, generating…
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