M
Technical Service Delivery Manager (Saudi National Only)
Müller`s Solutions
On-site
From the original posting
Riyadh, Riyadh Province, Saudi Arabia Muller's Solutions is seeking an experienced Service Delivery Manager to lead and oversee managed IT services across Service Desk, Field Support, and Inventory Management functions. The ideal candidate will ensure high-quality service delivery, drive operational excellence, manage distributed teams, and maintain strong stakeholder relationships while meeting agreed SLAs and KPIs. Key Responsibilities Drive SLA and KPI achievement and provide regular service performance reports to senior stakeholders. Lead and govern Service Desk, Field Support, and…
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